According to reports, NBNCo is expanding an internal field team of technicians to address maintenance faults across the multi-technology mix, and that this team will be working “predominantly inside the customer premises.”
If ever the Government needed a hint that it should support Labor’s proposal to address faulty in-home wiring on Fibre to the Node, this is it.
In August, the ACCC backed Labor’s proposal and explicitly singled out Fibre to the Node as an underperforming technology, and went on to say:
“In many cases, these limited speeds are caused by in-home wiring issues that can be fixed with a visit from a technician”.
Further, NBNCo has made no secret of the fact that faulty in-home wiring is degrading the speed and reliability of services of copper services.
The ACCC supports this. NBNCo supports this. Consumers would benefit from this. What is the Government waiting for?
The longer an already limited copper network is allowed to undermine the NBN experience of consumers, the greater the competitive risks posed by 5G will be.
If the Liberals are worried that acknowledging this problem would inconveniently expose another flaw with their decision to deploy copper, they can rest assured: Australians already know copper was a second-rate decision.
WEDNESDAY, 11 SEPTEMBER 2019