MEDIA RELEASE - TURNBULL’S HFC COULD BE DELIVERING UP TO 50 TIMES MORE NETWORK DOWNTIME THAN FIBRE - 13 DECEMBER 2017

According to NBNCo data provided to the Senate in August, households connected to Malcolm Turnbull’s HFC network have been experiencing nearly 50 times more network downtime than households connected to fibre.

The Senate requested updated reliability data from NBNCo forty days ago, however this is yet to be provided. The due date was 8 December.

An analysis of the NBNCo supplied data indicates that whilst the average fibre household is experiencing around 0.4 hours of network downtime per year, an average HFC household experiences 21.8 hours of downtime — that is almost fifty times more. 

In Bennelong alone, this could mean an additional 1 million hours of lost internet and phone connectivity per year for the expected 50,000 premises that will be served by HFC.

It is unthinkable that Malcolm Turnbull is spending $50 billion on a second-rate NBN, that could be leaving residents on the HFC network with fifty times more network downtime when compared to those on fibre.

Is this really what the Turnbull Government proposes to give the students, families and small businesses of Bennelong? An expensive HFC network that still doesn’t work properly — and is producing up to 50 times more dropouts?

Time without internet connectivity is a critical source of lost productivity for businesses, students and professionals working from home.

Labor believes Australians deserve a first-rate NBN that delivers the speeds and reliability the economy needs to reach its full potential.

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Source: Analysis of Question on Notice (QON) 347, Communications and Environment Committee, Budget Estimates 2017.